Privacy Policy
Last Updated: December 2024
Introduction
Seoul Pathways is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
Personal Information
- Name and contact details (email, phone number)
- Travel preferences and requirements
- Dietary restrictions and health information if provided
- Payment information for tour bookings
Automatically Collected Data
- IP address and browser information
- Pages visited and time spent on site
- Cookie data (see our Cookie Policy)
How We Use Your Information
- To process tour bookings and provide services
- To communicate about your travel plans
- To improve our website and services
- To send promotional materials (with your consent)
- To comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data during transmission
- Secure servers and access controls
- Regular security audits and updates
- Staff training on data protection
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Data Retention
We retain your data for:
- Contact inquiries: 3 years
- Booking records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
Third-Party Services
We may share data with:
- Payment processors for secure transactions
- Tour partners and accommodation providers
- Analytics services to improve our website
- Email service providers for communications
Contact Us
For privacy-related inquiries:
Email: [email protected]
Phone: +65 6721 9483
Address: 3 Temasek Boulevard, #28-05, Suntec City Tower 4, Singapore 038983